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You need to know that your backup generators will work during a power outage without having to visit them yourself.

OmniMetrix Innovative Monitoring Solutions for Commercial and Industrial Power Generation

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When you’re in charge of operations, there are a lot of moving pieces to secure, including emergency power generation. In fact, almost every other piece of your business depends on reliable energy. In many cases, it’s about more than moving business forward; power failure during an emergency would mean critical losses to your organization.

How it works.

OmniMetrix offers remote monitors for power generators with the most professional and friendly service team on the market to support your business. With LTE and satellite communication options, you’ll have a monitoring solution that’s as forward-thinking as you are.

commercial power generation how it works diagram
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95% of Generator failures are preventable with solutions from OmniMetrix

Case Study: Health System Reduces Downtime, Receives Immediate Status Updates Using OmniMetrix Remote Monitoring

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During Hurricane Sandy, 100% of Ocean County, New Jersey’s OmniMetrix monitored generators started without failure.

Installation

Our team will guide your technician through the entire installation process from start to finish. Whether your team is installing your first unit or your fiftieth, you can speak directly to our USA-based technicians and engineers to make sure everything kicks off perfectly.

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Training

Your commitment to excellence means you and your team will want to take advantage of everything OmniMetrix monitors have to offer. OmniMetrix offers initial and ongoing training so that you get more than a set of tools; you’ll have the knowledge and power to get the most from them.

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Ongoing Service

No matter what happens, the support team at OmniMetrix is standing with you to make sure that your hardware and software stay operational, current, and optimized. You’re not just getting an OmniMetrix monitor: You’re getting the experience and reliability of the experts at OmniMetrix.

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  • OmniMetrix has been a true differentiator for us. A lot of companies promote the fact that they can service generators but few do it to the fullest extent to meet all of their customer’s needs. By offering OmniMetrix, it demonstrates to the customer that you are fully committed to the generator service business. In order for a piece of monitoring equipment to be effective, it has to work 24/7/365 and it has to have a service organization behind it doing the same. By offering this value added service, we give the customer the satisfaction of knowing that we are also monitoring their equipment in real time, have a live person to talk to any hour of the day, and have factory certified and authorized technicians on call and ready to go no matter what time of day you need us available. Companies that do generator service part-time or as a side business could never offer this level of service and it truly sets us apart. Since partnering with OmniMetrix, we have made them our exclusive provider of monitoring equipment as they are a true market leader utilizing cutting edge technologies.

    Jim Dunn

    BSEE, Executive Vice President | Warshauer

  • OmniMetrix allows us to monitor generators and know their state of readiness. They have gone above our expectations, they have given our customers peace of mind and the knowledge that their equipment will operate when needed. The technology allows us a pre-emptive strike: if there’s a storm in the forecast, we can proactively start a customer’s generator remotely and assess levels and proper functioning. This is what we do before hurricanes. We’ve been using OmniMetrix this way for several years.

    John McClure

    Vice President/General Manager | Modern Group Power Systems

Project Profile

Health System Reduces Downtime, Receives Immediate Status Updates Using OmniMetrix® Remote Monitoring

Humility of Mary Health Partners (HMHP) began providing health care services more than 100 years ago to residents of Northeast Ohio. As a health care provider, HMHP is required by NFPA 99 to have two independent sources (at a minimum) of electrical power. OmniMetrix® monitoring solutions let HMHP know if their generators are running under load due to power failure, or if they are in the cool down cycle and normal power has returned to the facility. Real-time alerts are sent to designated staff members from each generator indicating a number of vital generator status points.

FAQs about OmniMetrix Monitoring Solutions

If you like, updates will be delivered to you via text and email notifications. We also provide a convenient web-based portal for checking the current data from your generator in OmniView. OmniView is available at any time and allows you to check any data point on any of your monitored generators.
Using a cellular transmission means that you can implement monitoring without running into complications with IT. Ethernet connections are still available, but are typically not ideal for most customers.
No. Your data transmission on monitored generators is covered by OmniMetrix in the annual Monitoring and Managed Services fee.
OmniMetrix monitors can be set up to transmit from nearly anywhere on Earth with iridium satellite uplink.
Constant data processing through OmniMetrix means that we manage the monitoring, transmission, and user interface so that you can focus on what really matters. Your monitoring will also be complemented with ongoing customer service from our dedicated, US-based support team.
To acquire your devices and keep them running, you’ll cover the hardware charge, annual monitoring fee, one-time activation, and shipping for devices. Bulk quantity is also a relevant factor to pricing. After purchase, the only ongoing cost you’ll see is your annual monitoring and any new device or parts purchases you desire. As long as you’re still actively monitoring, our customer service comes included at no additional cost.
The primary items we need to identify your needs are the make and model of the control panels on your generators. The control panel is where you’ll typically find the on/off key and emergency stop. If you can’t identify it the control panel, you can send us a picture.

The reason we need the control panel information is because we connect directly to your generator control panel. The alarm points and faults available for tracking are determined and vary by each control panel.

No, the age of your generator will not prevent remote monitoring. However, the age of your generator may determine exactly which data points we can retrieve from your generator with monitoring.
With all models, OmniMetrix can determine battery voltage in an analog value, running condition, and failure to run. In most cases, your monitor can also track a common alarm.

With more modern machines, OmniMetrix devices can pull up to 128 alarm points and 128 analog values via a MODBUS connection.

We’ll be a part of the installation process for your generator monitor, but we don’t provide actual on-site installation technicians. However, we have an extensive dealer network and can typically work with your generator service provider.

As a popular brand in the power generator industry, your service provider will likely be familiar with OmniMetrix product installation.

Regardless of your individual situation, we will help ensure monitor installation. We offer live phone support and written installation guides for specific control panels.

Secure, web-based management with OmniView.

OmniView lets you check the status of your generators from any place at any time.

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Contact us for global monitoring and control today! | +1 770.209.0012